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Each year, the business continuity industry comes together to share and reward
its skills and endeavours. In recent years, size has won over quality of
service, but now it's your chance to have your say and vote for your
Business Continuity Service Provider of the year
ICM believes that as a Business Continuity Provider, we:
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should deliver the highest quality services from the best people in the
industry
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have an obligation to the industry to explore and discuss important issues, not
shy away from them.
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have a duty to educate and inform organisations who have not yet taken steps to
implement a formal business continuity plan.
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should do all we can to understand each individual customer's needs and provide
flexible and appropriate solutions.
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should proactively manage customer risk and ensure our customers are fully
aware of the benefits and risks of using syndicated space.
If you believe this makes ICM the Business Continuity Provider of the Year,
cast your vote in the CIR Business Continuity Awards 2007
If you are an existing customer of ICM's Business Continuity Services and would
like your say in our awards submission, we would love to hear from you. Please
email frances.longley@icm-computer.co.uk
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Southwest - West Midlands - Scotland Central - West Yorkshire - London
Virtualisation is probably one of the most significant infrastructure
technologies to hit the market, however most workshops on the subject are long
on theory and short on real-world solutions. ICM's forthcoming workshops are
informative, insightful and concentrate on the areas most relevant to you, such
as the reasons why businesses are 'virtualising' their IT infrastructure, the
solutions that are being deployed, how to achieve higher availability of
business critical systems, how to reduce total cost of ownership and how to
migrate live applications from one live server to another, avoiding downtime.
The most up to date versions of leading virtualisation solutions will be
demonstrated and we will also explore how virtualisation can form part of a
comprehensive business continuity plan. In addition, we'll look at the next
step, exploring best practises for managing your infrastructure once you have
virtualised by demonstrating tools such as HP OpenView. Please
click here for the full agenda.
Please click here
to register.
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 The BCI has published its latest Good
Practice Guidelines (GPG) to support the launch of BS 25999-1 A Code of
Practice for Business Continuity Management by the British Standards
Institution. This 2007 guide can be viewed as an implementation guide to
BS25999 and as a definitive text for those wishing to understand BCM principles
and practices in a more comprehensive manner.
The Good Practice Guidelines provide an overview and guidance on good practice
covering the whole Business Continuity Management (BCM) Lifecycle from the
initial recognition of the need for the development of the programme to the
on-going maintenance of a mature Business Continuity capability. To download
GPG 2007 please click here
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Benchmark
- powered by INONI
Self evaluation and best practice in bcm standards
See below for how to get a free copy
In order to take the usefulness of the GPG to another level, the Business
Continuity Institute has joined forces with INONI Ltd to develop BCI
Benchmark, a powerful self assessment tool which will enable
companies to benchmark and measure their business continuity plans and
processes against the latest version of the GPG 2007. BCI Benchmark
will also allow benchmarking and self-evaluation against the principles
contained in other international business continuity standards. This provides
an excellent opportunity to use BCI Benchmark as a teaching
aid enabling the user to learn how to improve BCM within their organisation.
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A Year's BCI Benchmark Licence for ICM Customers Who Tell us What They
Think.
ICM has been so impressed by the power of BCI Benchmark during
the development stage that we have placed a pre-launch order to ensure that
existing ICM clients will be able to include BCI Benchmark as
part of their BCM programme. For BCI members, annual subscriptions to BCI
Benchmark start at £145+VAT and ICM is offering our customers
a year's licence. All you have to do for us in return is complete
our latest
customer satisfaction survey. We need to know how we're doing, what you
think of us and if there's anything that we could be doing better. The survey
takes about 10 minutes to complete, so why not grab a coffee and give it a go
now?
We are also planning to include a BCI Benchmark licence as
part of our Disaster Cover Direct package for SMEs, to help them achieve good
business continuity practice.
For more information on BCI Benchmark
click here To see a demo of BCI Benchmark
click here
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As an existing ICM client or BC professional, you've already done the
sensible thing and implemented a business continuity plan to protect your
business and customers from the impact of a disaster. But in today's complex
business environment can you be truly fully resilient if you depend on critical
suppliers who still have not put plans in place to protect their business and
to protect you, their customer?
The issue for many organisations in the supply chain, especially smaller ones,
is the perception that traditional business continuity services are too
expensive or complex for their needs. Where business continuity professionals
understand that most interruptions have 'everyday', often mundane causes,
smaller organisations remain more pre-occupied with the larger, headline
grabbing incidents and because of the perceived cost and complexity involved in
implementing business continuity at this level, they are more inclined to
dismiss such disasters with an attitude of 'it'll never happen to me'.
 ICM developed
Disaster Cover Direct, a simple, pre-packaged, low cost business
continuity service specifically for the supply chain. For existing clients of
ICM and BC professionals, we're proposing to make it available to your
suppliers at a discount to the already low quarterly subscription. To sign up
for advance supply-chain referral and reward vouchers,
click here
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As part of our commitment to providing our customers with the best possible
managed services, ICM has invested in excess of £500,000 in HP OpenView.
The software, combined with ICM's experience and expertise, means our
customers are free to concentrate on their core business, not their
business infrastructure. Problems are anticipated, managed and corrected before
they become critical, therefore increasing business uptime and competitive
advantage.
Existing customers who are taking advantage of HP OpenView are enthusiastic
about the new benefits. "ICM is extremely capable of keeping us up to date with
the latest technology to meet our evolving requirements. We can therefore
continue to deliver a high level of service and remain responsive to our client
needs. ICM's experience and comprehensive IT services are invaluable."
Pertemps, the UK's largest independent recruitment consultancy.
"With ICM we have the best solutions to underpin our IT service management. All
our locations are able to offer the latest services and benefit from the most
up to date technology and IT security." Capio Healthcare UK, a
leading provider of private healthcare with 21 private hospitals throughout the
UK.
In particular, ICM now has a superior ability to remotely monitor and manage
customers' entire IT estate, including the servers in the data centre, the
network and PCs. Lifecycle management of patches, service packs and hot fixes
allow change to be automated and managed in real time, proactively reducing
scheduled and unscheduled downtime and further reducing the risk of disruption.
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ICM has made a significant investment in updating its service and support
hub based in West Yorkshire.
The Incident Management Centre houses the support teams and remote management
and monitoring systems and staff. The centre is equipped with the latest
technology and facilities so that ICM can continue to provide an outstanding
service to its customers.
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Following the release of Microsoft's new version of its operating system,
Microsoft Vista, as well as the new versions of Exchange and Office, ICM was
delighted to attend the Scottish customer launch event in Edinburgh.
Held at the Dynamic Earth building, the new products were showcased to IT and
business managers from over 100 Scottish companies. As a Microsoft Gold Partner
and the UK's leading supplier of Business Availability, ICM was invited to show
off its EVO (Exchange Server 2007, Window's Vista and Office 2007 System)
capabilities and to discuss how the adoption of the new products should fit in
with a company's wider business availability objectives.
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1st March 2007 Our Dynamic Earth, Edinburgh
Mike Osborne will be presenting on People and the Work Area: Building
Resilience, in the session that is looking specifically at corporate resilience
and business continuity issues in Scotland.
Click here to register
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21st-22nd May 2007 - De Vere Belton Woods Hotel, Lincolnshire
The Risk Management Forum is a Risk & Business Continuity event focused
specifically to provide multiple benefits for those who work within the
industry. This year, the forum opens with a presentation from Mike Osborne, on
Modern Times - the driving forces behind change in the business continuity
industry.
Click here to register
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Details of our new Crisis Management Suites.
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